Website Terms & Conditions

1. About these terms

By accessing or using this website, you agree to these terms. If you do not agree, you should not use the website. “Pillsofts”, “we”, “us” and “our” mean Pillsofts Limited. “You” means the person or organisation accessing the website.

2. Information about Pillsofts

Pillsofts Limited is a private company limited by shares, registered in England and Wales under company number 16060785.

Registered office: 31 Whinbrooke, Gateshead, England, NE10 8HR.
Contact: [email protected].

3. Purpose of the website

This website provides general information about Pillsofts, our capabilities, products, work and approach. Website content is not a binding offer, professional advice, guarantee of availability or commitment to provide a particular service.

4. Permitted use

You may access and use this website for lawful personal or business-information purposes. You may link fairly and legally to public pages, provided the link does not suggest an association, approval or endorsement that does not exist.

You must not:

• use the website unlawfully, fraudulently or in a way that infringes another person’s rights;
• attempt to gain unauthorised access to the website, server, accounts, data or connected systems;
• introduce malware, harmful code, automated abuse, denial-of-service activity or excessive traffic;
• scrape, harvest or systematically extract website content or personal information except where law expressly permits;
• misrepresent your identity or relationship with Pillsofts; or
• copy, modify, reverse engineer or commercially exploit protected content or technology without permission.

5. Intellectual property

Unless stated otherwise, Pillsofts or its licensors own the intellectual-property rights in this website, its branding, digital-pill identity, text, graphics, software, design and original materials. All rights are reserved.

You may view and make a reasonable temporary copy of public website content for internal evaluation. You may not reproduce, distribute, publish, adapt, license, sell or use it commercially without prior written permission, except as permitted by law.

Third-party names, trade marks, logos and content remain the property of their respective owners. References to clients, partners or products do not transfer any rights.

6. Accuracy and availability

We aim to keep website information useful and current but do not promise that it is complete, error-free or continuously available. Content may become outdated, and we may update, suspend or withdraw any part of the website without notice.

You should obtain advice appropriate to your circumstances before relying on information relating to technology, cybersecurity, operations, finance, statistics or any regulated subject.

7. Cybersecurity information

Security information on this website is general and cannot eliminate risk or replace an assessment of your systems and circumstances. You must not interpret website content as a guarantee that any system, organisation or activity is secure.

If you believe you have identified a security issue affecting Pillsofts, contact [email protected] and do not exploit, publicly disclose or access data beyond what is necessary to report the issue lawfully.

8. Enquiries and material you send

You are responsible for ensuring that information you send is lawful, accurate and appropriate. Do not send passwords, access tokens, unnecessary sensitive information, third-party confidential material or malicious content through ordinary website forms or email.

Submitting an enquiry does not create a confidential, fiduciary or contractual relationship unless separately agreed. We will handle personal information in accordance with our Privacy & Cookie Policy.

9. Third-party websites and services

Links to websites operated by clients, products, partners or other third parties are provided for convenience and context. We do not control their content, availability, security, terms or privacy practices and do not endorse them merely by linking.

10. Our responsibility

Nothing in these terms excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

Subject to that, and to the fullest extent permitted by law, we do not accept responsibility arising solely from:

• use of, inability to use, or reliance on this general-information website;
• loss caused by inaccurate, incomplete or outdated website content;
• third-party websites, services or content; or
• events outside our reasonable control.

If you use the website for business purposes, Pillsofts will not be responsible under these website terms for indirect or consequential loss, loss of profit, revenue, business, anticipated savings, goodwill or data arising from website use. Liability under a paid engagement is governed by the applicable service agreement.

If you are a consumer, nothing in these terms affects rights that cannot lawfully be excluded.

11. Privacy and cookies

Our processing of personal information and use of cookies is explained in our Privacy & Cookie Policy. Non-essential cookies are subject to the choices presented through our consent controls.

12. Suspension and enforcement

We may restrict or block access where reasonably necessary to protect the website, users, Pillsofts or third parties, investigate suspected misuse, or comply with legal obligations. We may take appropriate legal action for unlawful or harmful conduct.

13. Changes to these terms

We may update these terms when our website, services or legal obligations change. The effective date above identifies the latest version. Continued use after a change means the updated terms apply to later use.

14. General legal provisions

If any provision is found invalid or unenforceable, the remaining provisions continue to apply. A delay in enforcing a right is not a waiver. No person other than you and Pillsofts has a right to enforce these website terms under the Contracts (Rights of Third Parties) Act 1999.

15. Governing law and courts

These terms and any non-contractual dispute arising from website use are governed by the law of England and Wales. The courts of England and Wales have jurisdiction, subject to any mandatory rights a consumer may have to bring proceedings elsewhere in the United Kingdom.

16. Contact

Questions about these terms can be sent to [email protected].